OG TL Elite Rope Hat
Return & Exchange Policy
We want you to be completely satisfied with your TL Elite merchandise. If you're not, here's how we can help:
Returns: Items may be returned for a full refund within 7 days of purchase. Returned items must be unworn, unwashed, and in original condition.
Exchanges: If you need a different size, exchanges are accepted within 30 days of purchase, as long as the item has not been worn or washed.
To start a return or exchange, please contact us at Info@tlelitehockey.com with your order details.
Pick Up Policy
All TL Elite merch orders are pickup only. You can collect your items at one of the following locations:
Thayer Sports Center: Monday–Thursday, 4:30 PM – 8:30 PM
Your TL Elite Training Sessions: Just let us know which session you'll attend.
You’ll receive a confirmation email once your order is ready for pickup. Please have your order confirmation available at pickup.